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Terms of Service

TERMS OF SERVICE

 SOLUM&HERBE Apothecary reserves the right to modify these terms of service at its discretion. Any revisions or changes will be binding and effective immediately following the posting of the revised terms of service on the Solum&Herbe websites.

 REFUND POLICY

 Solum&Herbe Apothecary will refund or exchange any product that does not live up to its purchaser’s expectations. Or if any product proves to not hold up to normal use it will be replaced or refunded without needing to be returned. A photo of the product may be requested.

 Our on-line classes cannot be refunded after the standard 30 day return period. After 30 days all sales are final.

There are no refunds on services that include one-on-one time or technical assistance. Contracts cannot be canceled for one-on-one services, and no refunds will be granted.

 DELIVERY POLICY

 Physical products are sent as quickly as possible, usually within 48 hours. If there is a reason that there will be a delay in shipping the customer will be notified when we receive the order. The customer has the option of a refund at that time.

Digital products will be accessible immediately after purchase. If a technical glitch does not immediately deliver your sign-in instructions, you will gain access to the digital course as soon as a member of our support team can get your information out to you.